Privacy Policy

Please note that the terms appearing here shall have the identical meaning as assigned to them under the website's Terms of Use.

The document is formulated in the masculine gender, but refers to both genders alike.

A. Protecting You

We are committed to protecting your privacy. We will use the information we collect about you solely in a lawful manner, in accordance with the Protection of Privacy Law, 5741-1981, and under any law.

We will collect information about you in order to provide you with the best possible service, and to tell you about services and marketing on our behalf and and about third parties (but we will not provide your details to such third parties without your consent), all as detailed below within this Privacy Policy.

B. The Information We Collect

Our Privacy Policy ensures that any information you provide to us remains private and secure. In order to respond to your needs, we will detail below details about the information you provide to us, how we use it, and more importantly – how we refrain from using this information.

We will never collect sensitive information about you without your explicit consent. You can check the information about you. Below are several examples of the information we collect and the reasons for it:

  1. During use of the service, you may be asked to provide details of your locality of residence. This detail allows us to identify which couriers carry out deliveries in your area.

  2. When you register as a user of the service, you will be asked to provide your name, your locality of residence, your email address, and a password – these details will help us identify you when you reuse the site, so that we can provide you with faster service.

  3. We may also ask you to detail your age and perhaps even a few other personal details, such as your gender, birthday, number of people in your family, or the area we are represented in on our site. We collect these details for marketing purposes, but we will never provide these details to third parties who are not members of our group, unless this is done anonymously or in a manner detailed in another section of this Privacy Policy.

  4. At the stage of registration to the website, you will grant us your consent to receive promotional emails from us. If you wish for us not to send you promotional emails, these promotional emails will be in connection with:

    • A. Information related to the services we offer;

    • B. Marketing and/or details relating to sales promotions, vouchers, or special offers on our behalf or on behalf of a third party – even though we will never transfer your email address to such third parties). You will always retain the option to remove yourself from the mailing list of certain types (or all types) of promotional emails during registration for services or later, although if you ask to do so, we may keep your email address in our records for communication purposes or because you use other services on our behalf.

  5. We will keep a record of the details you purchased as part of your favorites list, thereby allowing you to make quick purchases during your future visits.

  6. We will keep a record of the contents of your shopping cart between one shopping round and another. This will allow you to continue shopping rounds that you stopped in the middle of, without needing to add all those items that you already added to the shopping cart again.

  7. We may keep a record of the content of your shopping cart before you purchased.

  8. We may keep a record of your preferences such as the sorting order of items and the last store you bought from, so that you do not have to re-enter these preferences every time you start shopping.

  9. We will track the emails you send and the contact you make with customer service, to ensure we can provide you with attentive and efficient service.

  10. We will keep the details of previous shopping carts you ordered, in order to display your favorites list to you in a better way, in part of the service.

  11. We will keep a record of your actions when using the site and service, including your favorites list, in part of the service.

  12. Sometimes (but not always) we will also offer a free online newsletter. You can subscribe to receive our free online newsletter, when offered, by providing your email address to us for this purpose. (You will always retain the option to remove yourself from the mailing list at a later date, although if you choose to do so, you can choose at the time of registration not to grant us this right.)

C. Third Parties

We will never hand over personal information about you to any third parties whatsoever (meaning by handing over, selling or renting such information) for their marketing purposes, without your consent, except as outlined here.

We may use personal information about you ourselves to bring offers, vouchers, and special promotions on behalf of a third party to your attention (for example, by sending you an email) but we will never hand over personal information about you to those third parties without your consent. In addition, you will retain the possibility to remove your name from the mailing list of these emails, at any time.

We may transfer your details to our agents or subcontractors in order to assist us in connection with all uses we make of your information, which are detailed in this Privacy Policy. For example, we may use third parties to provide us with assistance in marketing or customer service, or to make cash-back payments to you.

We may send the information to other countries. For example, our servers containing all the information collected may be located in another country. It is possible that in certain places laws for data protection will not apply to a sufficient level, which do not differ from those customary in Israel. By choosing to transfer your details to us, you confirm that we are permitted to transfer the information about you to other countries, and we will not be held responsible for any use of your data by third parties who are not subject to such provisions.

We may exchange information with third parties for protection against fraud.

We may transfer our database, containing your personal information details, if we sell our company, or any part thereof, subject to the provisions of any law.

We may disclose your personal information details to third parties if required to do so by law without obtaining your prior consent. We reserve the right to investigate suspected violations of your terms of use on the site or unlawful conduct, conduct originating in fraud or improper conduct within the framework of the site. We fully cooperate with all law enforcement authorities or with any court order requesting or instructing us to disclose the identity or details of any person suspected of violating the terms of use of the site or of being involved in illegal or fraudulent conduct, within the framework of the site.

D. Anonymous Data

"Anonymous Data" means information details that we collect regarding a group or category of products, services, or customers, from which the personal identification details of customers have been removed, and from which personal identification details of usage of others in those services cannot be inferred, but any written information will be considered "anonymously saved", so that no identifying information detail will be included in the data collected as a result. Anonymous data helps us understand trends and customer needs, so that we can consider the development of new products and services and so that existing products and services can be customized according to customer needs. We will disclose and use anonymous data for any purpose, including for our commercial needs, to provide other products and services, as well as for evaluating and improving our existing products and services. We may, at our sole discretion, transfer, sell, provide to, or share anonymous data with third parties (including for commercial purposes).

E. Affiliate Networks

We may be members of Affiliate Networks that pay us a small amount when people enter from our site to certain sites, or to certain parts of sites (such as supermarket websites or certain parts of the site (all of these, "visited sites"). None of your personal information details will be transferred to any such affiliate network. However, for recording your entry to one of our visited sites, the affiliate network may install "cookies" (a small text file) on your computer. This cookie will remain active for about a month. For further detail, please see the detailed section in this Privacy Policy under the heading "Technology".

F. Emails Sent to You

Please note that we may send you emails for the purposes detailed below:

  1. Part of the service. For example, we will send (or may send) emails to you in some of the circumstances given below as an example:

    • A. If you do not refuse to receive promotional email as mentioned in Section B below, as a reminder email regarding services we offer (especially if you have not yet used them or have not used them for some time);

    • B. After you have sent a shopping cart, providing you with details concerning this, including concerning matching cash-back amounts;

    • C. If you do not refuse to receive promotional emails as mentioned in Section B below, sending information about your visits to arrive in your possession (for example, we may choose to receive an online newsletter or information about promotions from supermarkets), for purposes that we will always grant you the opportunity to remove your name from the mailing list of these messages; and

    • D. To contact you regarding the rating service or reviews you sent, using our rating and review service or other services.

  2. To offer you related services. However, regarding any other promotional emails we may and do send, we will always grant you the opportunity to choose to remove yourself from the mailing list of any marketing email sent on our behalf in the future.

G. Security

The personal information details in our possession will be kept securely in accordance with our internal security policy and in accordance with the law. For example, we will use secure encryption to save passwords (such as the password located in part of the registration process – which can be changed afterwards).

H. Technology

Our website and service use cookie technology and under certain circumstances, "Flash" cookies – in order to store information on your computer while utilizing the usability of your browser. This is in use on many websites, because cookies allow the website platform to perform useful actions such as clarifying whether a clean feedback (and reasonable to assume – whether the user of that computer) visited this website before. For example (and as detailed in Section D of this Privacy Policy under the heading "Affiliate Networks"), networks from cookies may install cookies with a limited lifespan (meaning, cookies in small text whose activity "expires" after a certain period) on your computer to update the fact of your entry to our site before your entry to the visited sites.

Cookies allow us to operate an efficient service and track user behavior patterns on the site. We use enabling cookies to recognize you, so that the website can:

  1. Implement the settings and preferences customized for you personally, as previously defined by you;

  2. Present your history of use of the site, as well as your "favorites" list;

  3. Track your activities during your use of the website and service; and

  4. Take other actions designed to customize your use of the site and service and make it much more convenient and efficient.

In addition, certain content from third parties presented on the site (such as content from an advertising network or a video streaming service) may use cookies for similar purposes. Your use of the site constitutes your consent to receiving these cookies as well.

In addition, we use third-party web segmentation and analysis services, such as Google Analytics, to assist in analyzing the use of our site. These analysis tools use cookies to collect standard logging and web-use data and visitor behavior data on the site anonymously.

Other third-party services you use in connection with the site or services (such as Facebook) may have their own policies that will differ regarding the use of cookies. The use of these third-party services as mentioned will be subject to those policies. Please ensure you read and are aware of all the details regarding this policy as mentioned.

If you wish to delete any cookies or web beacons already installed on your computer or to stop future cookies or web beacons, please refer to the instructions of your file management software or read about stopping future cookies or web beacons. Note, www.AboutCookies.org: Not all the information detailed on this site may comply with the applicable law in Israel.

I. This Privacy Policy

Please note that this Privacy Policy constitutes part of the Terms of Use of this site and is part of the agreement between us and you. The manner of use of terms defined under the Terms of Use mentioned will apply in the same manner under this Privacy Policy. Updates to this privacy policy will be handled in the same manner as they will be handled under these Terms of Use.

J. Questions or Comments?

In case you have additional questions regarding our privacy policy, please refer to our Terms of Use or contact our customer service at phone number 03-5556666, our address: Aharon Dahabani 1, Timorim Ind. Zone, Kiryat Malachi.

  • Since 1916

  • Quality

  • Family

  • Innovation

  • Excellence

From the family butcher shop in 1916 to Israel's leading food and logistics group. A rare combination of tradition, quality, and international excellence.

Customers

Become a Baladi customer

Follow us

2026 © All rights reserved to Baladi Company

  • Since 1916

  • Quality

  • Family

  • Innovation

  • Excellence

From the family butcher shop in 1916 to Israel's leading food and logistics group. A rare combination of tradition, quality, and international excellence.

Customers

Become a Baladi customer

Follow us

2026 © All rights reserved to Baladi Company

  • Since 1916

  • Quality

  • Family

  • Innovation

  • Excellence

From the family butcher shop in 1916 to Israel's leading food and logistics group. A rare combination of tradition, quality, and international excellence.

Customers

Become a Baladi customer

Follow us

2026 © All rights reserved to Baladi Company

  • Since 1916

  • Quality

  • Family

  • Innovation

  • Excellence

From the family butcher shop in 1916 to Israel's leading food and logistics group. A rare combination of tradition, quality, and international excellence.

Customers

Become a Baladi customer

Follow us

2026 © All rights reserved to Baladi Company